1. Order Processing Time

• All orders are processed within [1–3] business days (excluding weekends and holidays).
• Orders placed after [cut-off time, e.g. 5:00 PM EST] will be processed on the next business day.
• During high-volume periods (sales, holidays), processing times may be extended.

2. Shipping Destinations

• We currently ship within the United States and to select international destinations.
• Shipping availability may vary by location and carrier restrictions.

3. Shipping Rates & Delivery Estimates

• Shipping fees are calculated at checkout based on order value, destination, and selected shipping method.
• Estimated delivery times are provided at checkout and are estimates only, not guaranteed.
• Some products may be shipped directly from third-party suppliers or international warehouses.
• As a result, orders may arrive in multiple packages and delivery times may vary.

5. Order Tracking

• Once your order has shipped, a tracking number will be sent via email.Tracking updates may take 24–48 hours to appear in the carrier’s system.

6. Shipping Delays

• We are not responsible for delays caused by carriers, customs clearance, weather conditions, or other factors beyond our control.
• If your order is significantly delayed, please contact us and we will assist where possible.

7. Lost, Damaged, or Stolen Packages

• If your order arrives damaged, please contact us within 3 days of delivery with photos.
• We are not responsible for lost or stolen packages once marked as delivered by the carrier.
• Replacement or refund requests will be handled on a case-by-case basis.

8. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping information.
• Orders returned due to incorrect addresses may be subject to reshipping fees.

9. Contact Information

For shipping-related questions, please contact us at:

• Email: [email]
• Business Address: [U.S. address]